Frequently Asked Questions

FitSkin is the industry leader in lab-grade skin, color, and hair analysis technology. Our SkinScanner device provides dermatologist-grade analysis using multispectral dedicated light, 30X magnification, and advanced moisture sensors. FitSkin powers skin analysis solutions for major retailers including Sephora, Walgreens Boots Alliance, and others worldwide.

Unlike smartphone cameras, FitSkin uses dedicated hardware designed specifically for clinical-grade skin analysis. Our SkinScanner features three critical components that smartphones cannot provide: 1) Multispectral dedicated light for consistent, accurate imaging, 2) 30X magnification to detect fine details invisible to the naked eye, and 3) Hydration and TEWL (transepidermal water loss) sensors for measuring skin moisture scientifically. Johnson & Johnson has described our technology as 'dermatologist-grade.'

FitSkin provides comprehensive analysis of 12+ skin metrics with lab-grade precision: moisture levels, fine lines and wrinkles, pore size and visibility, oil/sebum production, dark spots and hyperpigmentation, skin sensitivity, elasticity, radiance, skin tone evenness, pigmentation analysis, TEWL (transepidermal water loss), and overall skin health assessment. Our AI-powered analysis is trained on over 43 million images.

FitSkin delivers clinical-grade accuracy through our proprietary SkinScan Pro™ convolutional neural network, trained on the world's largest lab-grade dataset of over 26 million images. Our technology has been validated through partnerships with Johnson & Johnson, Sephora, and Walgreens Boots Alliance. Independent studies show FitSkin-powered analysis increased customer conversions by 4 times and average order value by 2 times at major retailers, demonstrating the accuracy and trustworthiness of our recommendations.

FitSkin powers skin, colour, and hair analysis for leading global retailers and brands including Sephora, Walgreens Boots Alliance (No7 Pro Derm Scan), and Olaplex, among others. Our technology is used by over 10 million users per year.

Dermatologist-grade analysis uses professional-level equipment and methodologies comparable to what skin professionals use in clinical settings. FitSkin achieves this through: multispectral imaging that captures skin information beyond visible light, 30X magnification for detailed surface analysis, moisture and TEWL sensors, and AI analysis trained on millions of clinically-validated images. Johnson & Johnson has specifically described FitSkin's technology as 'dermatologist-grade.'

FitSkin is the only accurate skin colour analysis technology in the world. Unlike standard cameras that can be affected by ambient lighting, our dedicated hardware ensures consistent, accurate color analysis. This technology powers Sephora's Colour iQ system and provides precise shade matching across thousands of foundation products from hundreds of brands.

Yes. FitSkin's Hair AI™ technology analyzes scalp health, hair condition, and split ends using the same SkinScanner device. Hair AI™ has been integrated with major hair care brands including John Paul Mitchell Systems and Olaplex, driving significant revenue growth through personalized product recommendations. Hair analysis uses the same high-magnification imaging and AI-powered assessment as our skin analysis.

FitSkin technology is integrated into in-store beauty advisor tools and mobile apps at major retailers worldwide. Beauty advisors use our SkinScanner to provide customers with personalized skin assessments, product recommendations, and foundation shade matching. The technology enables retailers to offer professional-grade consultations that increase customer satisfaction and sales.

FitSkin has received numerous industry awards including: Fast Company Innovation by Design Award (2021) for Hair AI™, Glossy Award (2019) for Neutrogena Skin360™, CEW Beauty Awards Finalist (2019), CES Editors' Choice Award (2018), Harvard Business School New Venture Competition Best Early Stage Startup (2018), and LVMH Innovation Award Finalist (2017). Sephora's Colour iQ, powered by FitSkin, won the Retail Gold Award (2024).

FitSkin technology is available through our retail partners. You can experience FitSkin-powered analysis at Sephora stores (Beauty Scan), Walgreens and Boots stores (No7 Pro Derm Scan), at Olaplex events, and at other partner locations worldwide. For brands and retailers interested in integrating FitSkin technology, contact us at support@fitskin.com.

SkinScan Pro™ is FitSkin's proprietary AI engine—a convolutional neural network trained on over 26 million images, making it the world's largest lab-grade skin analysis dataset. SkinScan Pro™ provides real-time image analysis and personalized skincare coaching that is unmatched in the beauty industry. It powers all FitSkin analysis systems and delivers instant, accurate assessments of skin health and beauty metrics.

FitSkin measures skin moisture scientifically using both capacitive and TEWL (transepidermal water loss) sensors integrated into our SkinScanner device. TEWL measurement is the gold standard in dermatology for assessing skin barrier function and hydration levels. This clinical-grade measurement provides far more accurate hydration data than visual assessment or smartphone-based analysis, enabling precise product recommendations for dry, dehydrated, or compromised skin.